Client Care Navigator

2 weeks ago


London, Kentucky, United States Isaiah House Full time

Job Type: Full-time

Description:

Isaiah House is seeking a dedicated and driven individual to fill the role of Client Care Navigator. This position will be based in Laurel County, KY, and serve surrounding counties. The successful candidate will work Monday through Friday, 8:00 AM to 4:30 PM, with some evenings and weekends required.

Benefits:

  • Medical, dental, and vision insurance
  • Basic life insurance at no cost to the employee
  • 401(k) matching
  • Paid holidays
  • PTO after 90 days
  • Weekly paychecks
  • The satisfaction of working for a company with a higher purpose

Job Responsibilities:

  • Build strong relationships with Centers of Influence (COI) in the assigned region
  • Educate COIs on Isaiah House's history, programs, and outcomes
  • Field calls from potential clients exploring treatment options
  • Manage travel schedule to assigned counties
  • Maintain a database of COI activity, client referrals, and clients admitted in ASANA
  • Communicate new client referrals through MS Teams

Requirements:

  • High school diploma or equivalent preferred
  • Knowledge of addiction and substance abuse treatment
  • Connections with community services, organizations, and public groups are essential
  • If in recovery, must demonstrate one year of continuous sobriety

Salary: $43,680


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