Client Care Navigator

7 days ago


London, Kentucky, United States Isaiah House Full time

Job Title: Client Care Navigator

Job Summary: Isaiah House is seeking a dedicated and driven individual to fill the role of Client Care Navigator. This position will be based in Laurel County, KY, and serve surrounding counties.

Key Responsibilities:

  • Build strong relationships with Centers of Influence (COI) in the assigned region.
  • Educate COIs on the history, programs, and outcomes provided by Isaiah House.
  • Field calls from potential clients exploring treatment options.
  • Manage travel schedule to assigned counties.
  • Maintain a database on COI activity, client referrals, and clients admitted in ASANA.
  • Communicate new client referrals through the CCN supervisor via MS Teams.

Requirements:

  • High school diploma or GED preferred.
  • Knowledge of addiction and substance abuse treatment.
  • Connections with community services, organizations, and other public groups are essential.
  • If in recovery, must demonstrate one year of continuous sobriety.

Benefits:

  • Medical, dental, and vision insurance.
  • Basic life insurance at no cost.
  • 401(k) matching.
  • Paid holidays.
  • PTO after 90 days.
  • Weekly payday.
  • The joy and satisfaction of working for a company with a higher purpose.

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