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Operations Manager

2 months ago

Jamaica, New York, United States Childrens Rescue Fund Full time
Job Summary

We are seeking a highly skilled and experienced Operations Manager to join our team at Childrens Rescue Fund. The successful candidate will be responsible for overseeing the daily operations of our facilities, ensuring compliance with regulatory agencies, and providing exceptional support to our staff and residents.

Key Responsibilities
  • Provide direct supervision to the maintenance staff and ensure timely and effective resolutions to maintenance and repair issues.
  • Assure emergency calls for security and maintenance/repair issues are resolved effectively and promptly.
  • Maintain tracking systems for all maintenance-related requests and document all maintenance and repair work as required by program services and regulatory agencies.
  • Assess security and/or maintenance/repair issues as they arise and take appropriate action to resolve them, including making minor repairs.
  • Oversee inventory control systems, including monitoring, receiving, and storing supplies to ensure security, maintenance, and availability necessary for facility operations and client services.
  • Oversee turnover rate and ensure that units are ready for occupancy promptly.
  • Generate regular and, as requested, special reports related to maintenance and inventory.
  • Participate in New Resident Orientations and Town Meetings with residents to ensure compliance with the NYC Department of Health, NYS Department of Social Services and, HE's rules and regulations.
Secondary Responsibilities
  • Facilitate effective communication with other staff within an interdisciplinary context, participate in and contribute to staff meetings and the development of procedures.
  • Work in conjunction with the safety supervisors to always ensure staff appropriateness.
  • In the absence of the DBO, contact local vendors when needed, and ensure that Operation critical files, contacts, and inspections are updated to ensure compliance with regulatory mandates.
  • Serve as a liaison between security and operations in the absence of the Director of Building Operations.
  • Participate in training and staff-development activities to acquire and maintain both interpersonal and operational skills necessary for successful job performance.
Administrative Responsibilities
  • Conduct daily audits of both the Safety Monitor's Desk Log and the Supervisor's Desk Log for accuracy and content.
  • Prepares/conducts Employee Appraisal Evaluations in a timely and thorough manner.
  • Prepares and audits Incident/Accident Reports.
  • Maintain and schedule van daily usage.
  • Prepares written reports as required by the Director of Building Operations.
  • Oversee and supervise department staff in the utilization of the DHS Client Assistance and Re-housing System (CARES) System regarding Intake Check-In, Incident Reports, and Facility Bed Management.
Requirements
  • High school diploma or equivalent.
  • Four years experience in Building Maintenance with management skills and staff supervision.
  • Three to five years of experience in maintenance and materials management.
  • Must have an active New York State Security Guard License.
  • Good communication/writing skills, and experience working with families / homeless populations.
  • Must meet all the requirements regarding the Security Guard Act of 1992.
  • Must have a Certificate of Fitness as Coordinator of Fire Safety and Alarm Systems in Homeless Shelters (F-80).
  • Experience with direct hands-on maintenance repair ability and skillset.
  • Must complete a background investigation.
  • Valid New York State Driver's License.
Physical Demands

May be required to work long hours and a varied schedule to meet job demands and deadlines. Periodically may bend, lift, and carry objects weighing up to seventy-five pounds. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.