Client Relationship Specialist

3 days ago


Des Moines, Iowa, United States U.S. Bank Full time
Job Description

At U.S. Bank, we're committed to delivering exceptional customer experiences and building long-lasting relationships with our clients. As a Client Relationship Consultant, you'll play a critical role in achieving this goal by providing personalized support and guidance to our customers.

Key Responsibilities
  • Build and maintain strong relationships with clients through proactive outreach and follow-up
  • Assess and address client needs, providing tailored solutions and recommendations
  • Develop and maintain a deep understanding of our products and services, including digital offerings
  • Collaborate with branch team members and partners to deliver exceptional client experiences
  • Stay up-to-date on industry trends and regulatory requirements to ensure compliance and operational excellence
Requirements
  • High school diploma or equivalent
  • 1-3 years of customer service experience
  • 1-3 years of sales experience
Preferred Skills
  • Proven ability to build and foster relationships with clients
  • Effective communication and interpersonal skills
  • Basic knowledge of retail products and services
  • Ability to work in a fast-paced environment and adapt to changing priorities
Benefits

As a Client Relationship Consultant at U.S. Bank, you'll enjoy a comprehensive benefits package, including:

  • Healthcare (medical, dental, vision)
  • Basic term and optional term life insurance
  • Short-term and long-term disability
  • Pregnancy disability and parental leave
  • 401(k) and employer-funded retirement plan
  • Paid vacation (2-5 weeks depending on salary grade and tenure)
  • Up to 11 paid holiday opportunities
  • Adoption assistance
  • Sick and Safe Leave accruals

We're an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability, or veteran status.



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