Client Relationship Associate

1 week ago


Des Moines, Iowa, United States Vision Financial Group, LLC Full time

Vision Financial Group, LLC, a dynamic and holistic financial services company, is seeking a skilled professional to join our Paraplanning department as a Client Relationship Associate. The ideal candidate will possess excellent communication and organizational skills, enabling them to provide top-notch service to our financial advisors and clients.

Key Responsibilities:

  • Establish and maintain strong relationships with clients to ensure their needs are met and exceeded.
  • Prepare meeting materials and agendas to facilitate effective communication and collaboration.
  • Execute post-meeting action items to ensure timely and accurate follow-up.
  • Monitor client accounts to identify potential issues and opportunities for growth.
  • Respond to customer inquiries in a professional and timely manner, providing clear and concise solutions.
  • Initiate and track action items in response to customer requests, ensuring complete resolution and satisfaction.
  • Collaborate with teammates to achieve departmental goals and objectives.

Benefits:

  • Competitive compensation package.
  • Comprehensive benefits program.
  • Free parking and a flexible work environment.
  • Opportunities for professional growth and advancement.

Requirements:

  • Bachelor's degree or equivalent work experience.
  • 0-2+ years of experience in the financial industry.
  • Strong financial and analytical skills.
  • Ability to gather and analyze client data.
  • Excellent verbal and written communication skills.
  • Strong attention to detail and ability to work efficiently and accurately.
  • Self-starter with problem-solving skills and a goal-oriented mindset.
  • Excellent customer service and relationship-building skills.

Physical Requirements:

  • Ability to sit or stand for extended periods in an office environment.
  • Proficiency in working on a computer for extended periods.
  • Ability to lift up to 15 pounds.


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