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Case Management Associate
2 months ago
Company Overview:
The Ward Law Group is recognized as one of the best workplaces for the past two years, where your contributions truly matter. Our commitment to serving the community and achieving impactful results has established us as a leader in personal injury law. We foster an innovative and dynamic environment that encourages professional growth. Our team is empowered to make informed decisions that positively affect our clients through collaborative efforts. We pride ourselves on being a nontraditional, accountable, and vibrant group of professionals, providing a supportive atmosphere for all employees.
Core Values:
Our fundamental principles include dedication to our clients, support for our teammates, and commitment to the community, alongside faith, accountability, leadership, and loyalty.
The Intake Case Manager plays a vital role in ensuring the effective support and success of clients navigating medical treatment and property damage claims. This position serves as a key link in assisting clients to secure the maximum compensation they are entitled to during challenging times.
Key Responsibilities:
- Apply a comprehensive understanding of the Bodily Injury Claim process while managing a diverse caseload.
- Identify cases suitable for Full Demand, Quick Demands, and Globals, and submit them to the relevant department.
- Review and submit potential production cases, qualify clients for Personal Injury Protection (PIP), and assist clients with property damage resolutions, including loss of use and diminished value claims.
- Maintain communication with adjusters and insurance companies to obtain timely coverage information.
- Follow up on medical treatments, acquire medical provider records and bills, and update adjuster information in the system.
- Ensure thorough documentation in Litify, including the submission of applicable subrogation letters.
- Maintain regular communication with clients, addressing inquiries and ensuring they receive appropriate care.
- Upon attorney review, discharge cases and submit necessary documentation for Attorney Liens.
Compensation: $27.00 per hour (commensurate with experience)
Employment Type: Full-Time
Working Schedule: Monday - Friday, 8:30 AM - 5:00 PM EST or 9:00 AM - 5:30 PM EST
Qualifications:- Fluency in both English and Spanish is required.
- Strong multitasking and time-management skills with the ability to prioritize effectively.
- Able to thrive in a fast-paced environment.
- Resourceful and proactive in addressing issues as they arise.
- Excellent written and verbal communication skills, capable of engaging effectively with the public, colleagues, and vendors.
We prioritize your well-being and offer various opportunities for professional development to enhance your career. Our comprehensive benefits package includes health benefits, pretax health care and dependent care savings accounts, life insurance, paid time off and holidays, and a percentage match on your 401K contributions to ensure your overall satisfaction and security as part of our team. Additionally, we provide confidential counseling services, mental health support, and financial guidance. Join us in making a meaningful difference for our clients.
All information will be kept confidential in accordance with EEO guidelines.
