HVAC Technical Support Specialist
4 weeks ago
We are seeking an experienced HVAC-R / Chiller Technician to join our Technical Service team at KKT Chillers USA.
The ideal candidate will have 3-5 years of hands-on experience working with process fluid chillers or similar commercial refrigerant equipment.
The core responsibilities of this position include providing prompt, courteous, and professional support to our customers and contracted service providers, communicating with team members and outside service vendors, and providing timely updates of any findings, follow-up work, or parts needed for Warranty, Contract, or T&M calls.
The successful candidate will also assist with inspections of incoming products, programming controllers, testing and repairing equipment, and assisting the Quality Coordinator with root cause analysis of returned products.
Key Responsibilities:
- Provide technical support to customers and service providers
- Communicate with team members and outside vendors
- Provide timely updates of findings and follow-up work
- Assist with inspections and testing of equipment
- Support quality control efforts
Requirements:
- 3-5 years of experience working with process fluid chillers or similar equipment
- Strong technical capabilities, including troubleshooting and repair of HVAC-R equipment
- Exceptional communication skills, written and verbal
- Working knowledge of MS Office products and experience with Salesforce and QuickBooks
- HVAC-R certification and EPA Certification - Universal
- Valid driver's license
What We Offer:
- Full-time salaried position with a competitive salary
- 401K with a 4% company match
- Excellent benefits, including BCBSIL PPO or HMO, vision, dental, disability, and life insurance
- Paid vacation, personal days, and 10 holidays a year
- Tools and equipment necessary to perform job duties
- Opportunity to work with a growing company
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