Customer Service Manager
2 weeks ago
We are seeking a highly motivated and experienced Customer Advocate Supervisor to join our team at Gold Eagle. As a key member of our customer service team, you will be responsible for providing exceptional service to our business-to-business customers, ensuring timely and efficient resolution of customer inquiries and orders.
Key Responsibilities:- Establish and maintain efficient distribution and processing of customer orders and inquiries.
- Develop and implement processes to ensure professional service to internal and external customers.
- Monitor and respond to customer communications in a timely manner.
- Collaborate with internal departments to develop processes and resolve problems.
- Provide backup support to customer advocates and assist customers with order processing and inquiries.
- Participate in software testing and stay up-to-date on Gold Eagle products and services.
- Minimum of six years of customer service experience, with order entry experience a plus.
- Strong communication and interpersonal skills, with ability to motivate others and work effectively in a team environment.
- Knowledge of EDI process and ability to make recommendations and influence individuals at all levels of the organization.
- Self-motivated and able to work in a fast-paced environment with multiple priorities.
- High school diploma required, college coursework a plus.
Gold Eagle offers a competitive salary range of $70,000 to $75,000 per year, based on experience, and a hybrid schedule Monday through Friday. We are an equal opportunity employer and welcome applications from diverse candidates.
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Customer Service Representative
15 hours ago
Chicago, Illinois, United States Unique Repair Service Full timeCustomer Service RepresentativeAre you looking for a challenging and rewarding career in customer service? We're seeking a highly motivated and enthusiastic Customer Service Representative to join our team at Unique Repair Services.Key Responsibilities:Promptly answer calls and respond to customer inquiries in a professional and courteous manner.Create work...
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Customer Service Representative
2 weeks ago
Chicago, Illinois, United States Wisconsin Public Service Full timeCustomer Consultant - InboundPGL, a subsidiary of WEC Energy Group, is seeking a highly motivated and customer-focused individual to join our dynamic customer service team in Chicago, Illinois.Key Responsibilities:Resolve customer contacts involving billing, payments, service offerings, and service ordersReceive and report emergencies and outages to service...
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Custom Picture Framer Manager
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Chicago, Illinois, United States Artists Frame Service Full timeJob OverviewArtists Frame Service is seeking a skilled manager to oversee our framing operations, customer service, and team development. The ideal candidate will have a passion for art and craft, with experience in managing, developing, and leading employees.The successful candidate will be responsible for assisting with store operations, completing tasks...
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Customer Service Manager
4 weeks ago
Chicago, Illinois, United States Binny's Beverage Depot Full timeJob SummaryThe Customer Service Manager at Binny's Beverage Depot is a key role that requires strong leadership and customer service skills. As a member of our management team, you will be responsible for motivating and inspiring our team to achieve store goals, while providing a welcoming environment for our customers.Main ResponsibilitiesConsistently...
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Customer Service Manager
1 month ago
Chicago, Illinois, United States Binny's Beverage Depot Full timeJob SummaryThe Customer Service Manager at Binny's Beverage Depot is a key role that requires strong leadership and customer service skills. As a member of our management team, you will be responsible for creating a welcoming environment for customers, responding to their inquiries and needs, and providing guidance to staff to improve the customer...
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Customer Service Manager
4 weeks ago
Chicago, Illinois, United States Binny's Beverage Depot Full timeJob SummaryThe Customer Service Manager at Binny's Beverage Depot is a key role that requires strong leadership and customer service skills. As a member of our management team, you will be responsible for creating a welcoming environment for customers, responding to their inquiries and needs, and providing guidance to staff to improve the customer...
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Customer Service Manager
1 month ago
Chicago, Illinois, United States Binny's Beverage Depot Full timeJob SummaryThe Customer Service Manager at Binny's Beverage Depot is a key leadership role responsible for driving sales, improving customer satisfaction, and ensuring a positive store experience. This position requires a strong leader who can motivate and inspire the team to achieve store goals, while also providing exceptional customer service.Main...
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Customer Service Manager
3 weeks ago
Chicago, Illinois, United States American Dental Association Full timeJob SummaryThe Manager, Advisory Services will oversee the delivery of advisory services to customers, ensuring seamless transitions and effective communication. This role will also be responsible for developing and delivering content to dentists through various channels, including live and virtual presentations, events, and written materials.Key...
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Customer Service Manager
3 weeks ago
Chicago, Illinois, United States James Hardie Full timeJob Title: Associate Customer Service ManagerJames Hardie Building Products Inc. is a leading manufacturer of fiber cement home siding and exterior design solutions in North America. We are seeking an experienced Associate Customer Service Manager to join our team in Chicago.Job Summary:The Associate Customer Service Manager will be responsible for leading a...
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Customer Service Manager
1 month ago
Chicago, Illinois, United States Binny's Beverage Depot Full timeJob SummaryThe Customer Service Manager at Binny's Beverage Depot is a key role that requires strong leadership and customer service skills. As a member of our management team, you will be responsible for creating a welcoming environment for customers, responding to their inquiries and needs, and providing guidance to staff to improve the customer...
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Customer Service Manager
4 weeks ago
Chicago, Illinois, United States Binny's Beverage Depot Full timeJob SummaryThe Customer Service Manager at Binny's Beverage Depot is a key role that requires strong leadership and customer service skills. As a member of our management team, you will be responsible for motivating and inspiring our team to achieve store goals, while providing a welcoming environment for our customers.Main ResponsibilitiesConsistently...
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Customer Service Manager
1 month ago
Chicago, Illinois, United States Binny's Beverage Depot Full timeJob SummaryThe Customer Service Manager at Binny's Beverage Depot is a key role that requires strong leadership and customer service skills. As a member of our management team, you will be responsible for motivating and inspiring our team to achieve store goals, while providing a welcoming environment for our customers.Main ResponsibilitiesConsistently...
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Customer Service Manager
1 month ago
Chicago, Illinois, United States Binny's Beverage Depot Full timeJob SummaryThe Customer Service Manager at Binny's Beverage Depot is a key role that requires strong leadership and customer service skills. As a member of our management team, you will be responsible for creating a welcoming environment for customers, responding to their inquiries and needs, and providing guidance to staff to improve the customer...
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Customer Service Manager
1 month ago
Chicago, Illinois, United States Binny's Beverage Depot Full timeJob SummaryThe Customer Service Manager at Binny's Beverage Depot is a key role that requires strong leadership and customer service skills. As a member of our management team, you will be responsible for creating a welcoming environment for customers, responding to their inquiries and needs, and providing guidance to staff to improve the customer...
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Customer Service Manager
4 weeks ago
Chicago, Illinois, United States Binny's Beverage Depot Full timeJob SummaryThe Customer Service Manager at Binny's Beverage Depot is a key role that requires strong leadership and customer service skills. As a member of our management team, you will be responsible for creating a welcoming environment for customers, responding to their inquiries and needs, and providing guidance to staff to improve the customer...
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Customer Service Manager
1 month ago
Chicago, Illinois, United States Binny's Beverage Depot Full timeJob SummaryThe Customer Service Manager at Binny's Beverage Depot is a key role that requires strong leadership and customer service skills. As a member of our management team, you will be responsible for creating a welcoming environment for customers, responding to their inquiries and needs, and providing guidance to staff to improve the customer...
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Customer Service Manager
16 hours ago
Chicago, Illinois, United States James Hardie Full timeAbout the RoleJames Hardie is seeking a highly skilled and experienced Associate Manager of Customer Service to join our team. As a key member of our Customer Operations department, you will be responsible for leading a team of customer service representatives and ensuring that our customers receive exceptional service.Key ResponsibilitiesLead a team of...
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Customer Service Manager
1 month ago
Chicago, Illinois, United States Binny's Beverage Depot Full timeJob SummaryThe Customer Service Manager at Binny's Beverage Depot is a key role that requires strong leadership and customer service skills. As a member of our management team, you will be responsible for motivating and inspiring our team to achieve store goals, while providing a welcoming environment for our customers.Main ResponsibilitiesConsistently...
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Customer Service Manager
1 month ago
Chicago, Illinois, United States Binny's Beverage Depot Full timeJob SummaryThe Customer Service Manager at Binny's Beverage Depot is a key role that requires strong leadership and customer service skills. As a member of our management team, you will be responsible for motivating and inspiring our team to achieve store goals, while providing a welcoming environment for our customers.Main ResponsibilitiesConsistently...
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Customer Service Manager
1 month ago
Chicago, Illinois, United States Binny's Beverage Depot Full timeJob SummaryThe Customer Service Manager at Binny's Beverage Depot is a key leadership role responsible for driving sales, improving customer satisfaction, and ensuring a positive store experience. This position requires a strong leader who can motivate and inspire the team to achieve store goals, while also providing exceptional customer service.Main...