Field Service Technician

2 weeks ago

Atlanta, Georgia, United States Skytron Full time
Join Skytron's Team as a Field Service Technician

At Skytron, we're committed to improving patient outcomes through innovative solutions in the acute care market. As a Field Service Technician, you'll play a critical role in ensuring our customers receive exceptional service and support.

Key Responsibilities:
  • Install and maintain medical equipment, adhering to manufacturer specifications and guidelines.
  • Inspect and diagnose malfunctioning equipment, using test and analysis instruments to identify and resolve issues.
  • Disassemble and repair or replace defective parts, utilizing hydraulic, mechanical, and electrical theory to ensure accurate and efficient repairs.
  • Provide remote technical support and diagnostics to external customers, resolving equipment issues and escalating as necessary.
  • Maintain factory certification and proficiency on all servicing product lines.
  • Install, troubleshoot, and maintain fiber optic low-voltage and media cables, ensuring signal strength and performance.
  • Generate revenue growth by offering solutions aligned with the service portfolio.
  • Perform administrative duties, including service work orders, expense reports, and preventative maintenance documentation.
Requirements:
  • Capable of handling administrative functions and applying knowledge to install, diagnose, and repair medical devices and equipment.
  • Ability to verify work to ensure accurate results and follow work instructions, procedures, safety guidelines, and company policies.
  • Meet productivity standards, deadlines, and project schedules, communicating effectively with various levels of employees and customers.
  • Be internally motivated, work well with minimal supervision, and be flexible in working hours, including mandatory overtime and weekends as needed.
  • Possess a working knowledge of hydraulic and AC/DC electrical systems, functions, and uses, with previous mechanical, diagnostic, and troubleshooting experience.
  • Have previous experience related to video and communication media, a good driving record, and a valid driver's license.
  • Be subject to background check and credentialing, with a high school diploma or equivalent.
  • Read and interpret schematics and site drawings without assistance, understanding and applying hydraulic, mechanical, and electrical theory to install, diagnose, and repair equipment.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

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