Case Manager

1 month ago

New York, New York, United States Sanctuary for Families Full time
Job Title: Case Manager

Sanctuary for Families is seeking a highly motivated and compassionate Case Manager to join our Anti-Trafficking Initiative (ATI). As a key member of our team, you will work closely with survivors of human trafficking and related forms of gender-based violence to provide comprehensive support services.

Key Responsibilities:
  • Conduct thorough needs assessments and develop individualized service plans to address the unique needs of each client.
  • Coordinate case management services under the supervision of the ATI Senior Supervising Clinician.
  • Offer immediate support and intervention to clients experiencing crises, coordinating referrals and placements as needed.
  • Help clients secure safe and stable housing, including enrolling them in NYC housing programs and coordinating temporary shelter.
  • Assist clients in applying for and obtaining public benefits such as Medicaid, food stamps, cash assistance, and childcare subsidies.
  • Provide job readiness support, including resume building, job search assistance, and connecting clients with job training programs.
  • Assist clients in accessing educational opportunities, including ESL classes, GED programs, and higher education.
  • Connect clients with appropriate services, including legal assistance, healthcare, mental health services, and educational programs.
  • Prepare requests for educational and financial assistance grants on behalf of clients.
  • Advocate on behalf of clients with service providers, government agencies, and other organizations to ensure they receive the necessary support and services.
  • Maintain and update electronic client records in Salesforce in a timely manner.

Requirements:

  • B.A. or relevant work experience required.
  • Fluency in Mandarin preferred or fluency in other relevant community languages is desirable.
  • Ability to work respectfully with clients from many different cultural, ethnic, and socio-economic backgrounds.
  • Sensitivity to experiences of sexual exploitation, domestic violence, and other gender-related abuse.
  • Experience working with immigrants, survivors of sexual violence, victims of trauma.
  • Knowledge of the dynamics of gender-based oppression and a strong motivation to combat gender-based violence.
  • Working knowledge of NYC public benefits programs.
  • Ability to multitask and prioritize.
  • Strong ability to work independently.
  • Excellent judgment.
  • Excellent problem-solving skills.
  • Outstanding writing and editing skills.
  • Strong interpersonal, organizational, and communication skills.
  • Strong work ethic.
  • Positive and solution-oriented, even under pressure.
  • Computer literacy.
  • Energetic and passionate about Sanctuary's mission of ending gender violence and human trafficking.

Benefits:

  • Health, Dental, and Vision Insurance.
  • Employer-paid life insurance.
  • Employer retirement contribution.
  • Paid time off (Holidays, Vacation, Personal, Sick).
  • Generous Leave Policy.
  • Flexible spending account/Health savings account.
  • Student loan assistance.
  • Tuition reimbursement program.
  • Gym reimbursement program.
  • Wellness program and rewards.

Sanctuary for Families is an equal opportunity employer and welcomes applications from diverse candidates.

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