Case Manager

1 month ago


New York, New York, United States Center for Justice Innovation Full time
Job Opportunity: Case Manager

The Center for Justice Innovation is seeking a highly skilled and dedicated Case Manager to join our team. As a key member of our Manhattan Justice team, you will play a critical role in providing alternative-to-incarceration programming for individuals charged with misdemeanors.

Responsibilities:
  • Conduct intakes and needs-based screenings for newly mandated and voluntary participants
  • Provide comprehensive case management services to address needs such as substance use, mental health issues, housing, employment, and educational/vocational needs
  • Help participants process their experience with the justice system and orient them to our work and programming
  • Provide referrals to community-based services that address issues such as substance use, mental health issues, trauma, domestic violence, housing, and educational/vocational needs
  • Facilitate on-site psycho-educational groups, as necessary
  • Manage and monitor compliance with treatment mandates, including care coordination with providers
  • Provide written and verbal compliance reports to legal parties and coordinate responses to non-compliance issues
  • Provide crisis intervention and de-escalation, as needed
  • Conduct outreach to participants and defense attorneys to ensure all mandated participants are effectively engaged
  • Enter and maintain participant information, including assessment, case management, attendance, and case outcome data
  • Provide services to program participants on a voluntary basis post-mandate
  • Facilitate coordinated service delivery from on-site agencies and community-based partners
  • Collaborate closely with case managers, social workers, and other staff to effectively serve participants
  • Collaborate with staff at the Midtown Community Justice Center and other Center for Justice Innovation operating projects
  • Participate in clinical group supervision, staff meetings, and trainings, as scheduled
  • Greet individuals in the reception area, as needed
  • Attend evening court and community-based events and meetings, as needed
  • Assist with other programmatic and administrative tasks to support Manhattan Justice's activities
Qualifications:
  • Bachelor's degree or 3-4 years of experience working in a social service setting
  • Experience working in a court or criminal justice setting strongly preferred
  • Knowledge and/or lived experience related to the criminal justice system and its impact on communities
  • Experience with substance use treatment, mental health services, co-occurring disorders, trauma-informed and strengths-based approaches preferred
  • Commitment to being participant-centered and using holistic and strengths-based approaches, as well as the cultural humility to work with people from diverse backgrounds
  • Willingness and ability to work collaboratively with a variety of court personnel and on-site partner agencies in a high-pressure/fast-paced work environment
  • Skill and openness to constructive engagement with differing and, at times, competing stakeholder perspectives
  • Excellent organization and time management skills
  • Strong writing and verbal communication skills
  • Bilingual (English and Spanish-speaking) strongly preferred

The Center for Justice Innovation offers a competitive salary range of $52,000 - $63,500, commensurate with experience, and an excellent benefits package, including comprehensive healthcare, free basic dental coverage, vision insurance, short-term and long-term disability, life insurance, and flexible spending accounts.

We are an equal opportunity employer and welcome applications from women, people of color, members of the lesbian, gay, bisexual, and transgender communities, as well as individuals with prior contact with the criminal justice system.



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