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Restaurant Operations Manager
2 months ago
As a Restaurant Supervisor at McDonald's, you will play a crucial role in overseeing the daily operations of 4-6 restaurants and their General Managers. Your primary objective will be to optimize customer satisfaction, sales, and profit.
Key Responsibilities:
- Work closely with General Managers and staff to ensure optimal sales and profitability.
- Coach Restaurant Management Teams to achieve the highest levels of Quality, Service, and Cleanliness.
- Interview, hire, and retain restaurant management, while assisting General Managers in developing successful managers.
- Analyze sales trends, identifying patterns and opportunities for sales growth, and implement programs to capitalize on additional sales opportunities.
- Conduct performance reviews for General Managers every six months, ensuring they also conduct reviews for managers and crew members.
- Complete monthly cash and security audits, taking corrective action where necessary to ensure safety and security of restaurant personnel and assets.
- Assist in introducing new products, procedures, and equipment, while implementing basic programs and systems of our business.
- Complete operations reviews on restaurants for all day parts once per month.
- Meet annual, quarterly, and monthly profit objectives as established by the Director of Operations.
- Ensure all management schedules are received by the Director of Operations no later than the 20th day of each month for the next month, including a plan for all activities, such as truck deliveries, order completion, training, meetings, and scheduling.
- Submit food and labor costs to the Director of Operations and Director of Restaurant Operations every Monday morning.
- Maintain Health Department Standards.
- Attend manager's meetings in all patch restaurants.
- Prepare assigned restaurants for visits from the Director of Operations and McDonald's Corporation.
Why Work for McDonald's?
Our benefits include:
- Credit Card
- Car Allowance
- Gas Card
- Vacations
- 5 Paid Holidays
- Medical, Dental, Vision
- STD, LTD, and Life Insurance
- 15-year Insurance Annuity
McDonald's is a family-owned and operated business, taking pride in the quality of our operations, people, and facilities.
Requirements:
- Friendly and outgoing
- Comfortable being on your feet for an entire shift
- Previous management experience preferred
- Reliable transportation preferred
- Passion for learning new things
5 years of management experience required. Bachelor's degree required.