Office Supervisor

6 days ago


Clayton, North Carolina, United States IAA Full time
About the Role

We are seeking a highly skilled and experienced Office Supervisor to join our team at IAA, an RB Global Inc Company. As an Office Supervisor, you will be responsible for supervising our customer service operations and interacting with other branch personnel to assist with day-to-day branch operations and provide clerical support.

Key Responsibilities
  • Coordinate and Administer General Business Office Activities
  • Supervise Branch and Office Services
  • Maintain High Levels of Customer Service
  • Design More Efficient Ways of Processing Work
  • Develop Working Relationships with Vendors
  • Facilitate Employee Teamwork to Meet Customer Needs
  • Resolve Branch-Level Employee Issues
Requirements
  • Solid Customer Service Skills
  • Strong Leadership Skills
  • Basic Computer Skills
  • Time Management Skills
  • Positive Attitude
  • Ability to Work Independently
  • Clear Communication Skills
  • Professional and Clean Appearance
Preferred Requirements
  • 3-5 Years of Supervisory Experience
  • High School Diploma or Equivalent Experience
  • Auto Titling and Auto Industry Experience
  • Exposure to Managing Salvage Titling and Vehicle Assignment Process
About IAA

IAA, an RB Global, Inc. company, is a trusted global marketplace for insights, services, and transaction solutions for commercial assets and vehicles. Leveraging leading-edge technology and focusing on innovation, IAA's unique platform facilitates the marketing and sale of total-loss, damaged, and low-value vehicles.

IAA serves a global buyer base located throughout over 170 countries and a full spectrum of sellers, including insurers, dealerships, fleet lease and rental car companies, and charitable organizations. Buyers have access to multiple digital bidding and buying channels, innovative vehicle merchandising, and efficient evaluation services, enhancing the overall purchasing experience.

IAA offers sellers a comprehensive suite of services aimed at maximizing vehicle value, reducing administrative costs, shortening selling cycle time, and delivering the highest economic returns. RB Global, Inc. globally has over 7,000 employees and is headquartered near Chicago in Westchester, Illinois.



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