Shift Supervisor

1 week ago


Avondale, Arizona, United States El Pollo Loco Full time
Job Title: Shift Supervisor

At El Pollo Loco, we are seeking a highly motivated and experienced Shift Supervisor to join our team. As a Shift Supervisor, you will be responsible for overseeing the daily operations of our restaurant, ensuring that our high standards of quality, service, and cleanliness are met.

Key Responsibilities:
  • Direct and manage a team of hourly restaurant employees during their shift.
  • Assign work stations and prioritize tasks to ensure efficient service.
  • Coach, counsel, and discipline crew members as needed.
  • Maintain positive employee relations and ensure a harassment-free work environment.
  • Manage cash handling, banking, and security procedures.
  • Ensure that service meets expectations for speed, accuracy, and friendliness.
  • Resolve guest complaints and report significant issues to management.
Requirements:
  • At least 18 years old.
  • Ability to speak, read, and write English.
  • Basic math skills and ability to complete tasks accurately.
  • Valid driver's license and use of personal vehicle.
  • Meet state, county, or municipal regulations pertaining to health and food handling.
  • Basic computer and math skills, including understanding of units of measurement.
Physical Requirements:
  • Extensive standing and mobility.
  • Exposure to heat, steam, smoke, and cold.
  • Ability to lift up to 40 pounds.


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