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Production Supervisor

1 month ago

Avondale, Arizona, United States Allen Distribution Full time

Job Title: Production Supervisor

Department: Operations

Reports To: Distribution Manager

Position Type: Full Time

Shift: 1st Shift


Purpose of Position

This role is responsible for leading the labeling lines and related warehouse operations to ensure meeting quality, cost, delivery, safety, and other goals established by the company.

Values and Business Practices

  • Customer First – We deliver on what we promise to our customers with a positive attitude.
  • We treat everybody with respect and dignity.
  • We operate with high business ethics.
  • We are a good corporate citizen.
  • We value our professional relationships.
  • We strive to have a Continuous Improvement Culture.
  • We are committed to the safety of our employees and our equipment/facilities.

Company Expectations

Our expectation is that all employees, customers, vendors will perform in a manner that will ensure long-term success.

Flexibility

Works the hours needed to support the business goals (including overtime, weekends, and holidays). Remains open-minded, performs a wide variety of job tasks, transitions from task to task effectively (multi-task).

Reliability

Always present and punctual; arrives prepared for work. Completes work in a timely, accurate, and consistent manner. Plan and schedule your time off in advance with your supervisor or manager. Avoid unscheduled days off which will result in attendance points.

Attitude

Maintains a Whatever it Takes attitude. Lives by company stated values and inspires others.

Willingness to learn

Approaches new tasks with an interest to learn. Has the ability to learn techniques as job task requirements change.

Initiative

Seeks out additional work when job tasks are completed. Goes above and beyond required tasks. Participate in pre-shift meetings and department meetings. Display pride in your work area by maintaining daily housekeeping of our operations building, equipment, break rooms, restrooms, smoke areas, etc... Promote teamwork and assist in all areas and processes in the operation as needed/required.

Quality of Work

  • Maintains high standards despite pressing deadlines. Produces accurate, thorough, and professional work. Understands the importance of Only Handle It Once – OHIO, by completing work correctly the first time.

Follows directions

Follows all written and verbal instructions provided by management, project leader, etc...

Communication

Shares all information in a professional and factual manner ensuring the best decisions are made for the company. Report all issues to your manager/supervisor.

Appearance

Maintains an appropriate appearance and dresses in accordance with the established dress code guidelines to your respective position.

Safety

Follows all rules, guidelines, and practices. Informs supervisor/manager immediately if unsafe conduct or conditions arise.

Position Competency

  1. The ability to create the production schedule and maximize process flow.
  2. The ability to motivate and drive a team to meet and exceed department and company goals.
  3. The ability to build a successful relationship with the customer.
  4. Working knowledge of warehouse operations and WMS.
  5. Bilingual English/Spanish is strongly desired.

Position Expectations

Productivity

  • Monitor and ensure operational metrics are achieved and entered into productivity database daily.
  • Expedite resolution for machine downtime issues per SOP.
  • Understand all procedures for operating machines.
  • Plan the workflow and labor to achieve customer expectations and achieve productivity goals.

Safety & Security

  • Follow food/safety SOPs and AIB standards.
  • Report equipment and facility building/grounds damage and repairs.
  • Drive a culture of safety throughout the company to achieve safety goals and objectives.
  • Enter all errors and safety incidents into Safety/Error Tracking Database
  • Enforce security policies and SOPs.
  • Must have experience and be knowledgeable about Food Safety or willing to receive training in Food Safety.

Quality:

  • Ensure that cans are being labeled, packed, and coded correctly.
  • Ensure that all quality-related checks and documentation are being done as required.
  • Ensure changeovers procedures are done correctly to minimize risk of incorrect labeling or improper coding.
  • Report and document all quality issues to your manager immediately.
  • Ensure SOP and customer work instructions are followed by assigned department.
  • Understand customer contract requirements.
  • Meet or exceed shipping accuracy of 99.9%.
  • Ensure all paperwork and data entry is completed by 9am the next day and end of billing period by end of day.
  • Ensure all information sent out of the department is accurate and any errors are tracked.
  • Complete cycle counting of packaging materials and product per SOP.
  • Ensure all department's equipment and overall appearance is maintained as defined by the company.
  • Complete the monthly facility audit

Management

  • Sets clear goals and expectations for all direct reports
  • Provide feedback at annual review meetings, one-on meetings, or when necessary.
  • Properly documents all performance issues and creates a PIP when deemed appropriate.
  • Communicate company information via pre-shift meetings.
  • Continuously evaluate ways to improve the accuracy and efficiencies of department (identifying at least 2 significant improvements annually)
  • Communicate all aspects of the operation to the Distribution Manager.
  • Participate in daily communications with Management Team.

General

  • Review SOPs with appropriate personnel following review schedule.
  • Seek expertise/best practices from peers and support departments (i.e. Information Systems, Human Resources, Operations Manager, etc.)
  • Obtain approval for decisions that obligate the company and follows expenditure policy as outlined by Operations Manager.