Key Holder, Full-Time
2 days ago
Gianni Versace S.r.l. is seeking a highly motivated and experienced Key Holder to join our team at GV-VERSACE Bal Harbour Collins. As a Key Holder, you will be responsible for providing exceptional client experiences, meeting and exceeding sales goals, and maintaining a high level of customer service.
Responsibilities:- Be a Brand Ambassador by providing an exceptional client experience and promoting our Retail Excellence Program.
- Meet and exceed sales goal targets (daily, monthly, yearly) and client data capture targets.
- Maintain client relationships through after-sales service, including thank you notes, follow-up phone calls, and product repair or maintenance.
- Support the team in generating new client relationships while maintaining existing ones.
- Support the business through maintenance of daily operations, such as opening and closing registers, visual maintenance, and inventory tasks.
- Set the example of operation excellence by following policies and procedures and elevating standards through the use of proper tools and equipment.
- Support the sales team through various coaching and training techniques.
- Minimum of three years of experience in a retail environment.
- Full understanding of specialty retail and a proven track record in clientelling.
- Ability to thrive in a high-paced retail environment.
- Ability to multi-task with ease while maintaining a balance of daily responsibilities.
- A powerful and electrifying personality that is entrepreneurial and sales-focused.
At Gianni Versace S.r.l., we are committed to creating a diverse and inclusive workplace. We believe that success comes from our differences and strive to inspire change and growth within each other. We are proud to be an equal opportunity employer committed to inclusivity regardless of age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law.
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Key Holder, Full-Time
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