Client Service Representative in Veterinary Medicine

6 days ago


Oregon City, Oregon, United States Pioneer Animal Hospital Full time
About the Role

We are seeking a highly skilled and experienced Client Service Representative to join our team at Pioneer Animal Hospital. As a key member of our front office staff, you will be responsible for providing exceptional customer service to our clients and their pets.

Key Responsibilities
  • Greet and check in clients and their pets in a friendly and professional manner
  • Input client and pet data into our practice management software, Cornerstone PMS
  • Communicate effectively with the medical team and clients to ensure seamless care and service
  • Schedule and confirm client appointments in a timely and efficient manner
  • Obtain the correct food, supplements, and filled prescriptions for clients
  • Obtain messages and prescription refill requests from clients
Requirements
  • 2+ years of experience as a Veterinary Client Service Representative
  • Proficiency in using Cornerstone PMS
  • Excellent communication and interpersonal skills
  • Ability to work independently and as part of a team
  • Ability to lift 30 pounds continuously throughout the day
Benefits
  • Competitive hourly rate of $21.00
  • Full-time benefits package, including health, vision, and dental insurance
  • 401(k) matching and Roth Retirement Savings Plan
  • Flexible Spending Account and 529 Savings Plan
  • Tuition Support Program and Referral bonus program
About Us

Pioneer Animal Hospital is a dynamic and AAHA-accredited hospital providing a range of services to dogs and cats in Oregon City and beyond. We are committed to providing exceptional care and service to our clients and their pets, and we are seeking like-minded individuals to join our team.



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