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Healthcare Customer Service Specialist
2 months ago
The Patient Services Representative plays a crucial role in ensuring a seamless experience for patients within our surgical facilities. This full-time opportunity is ideal for individuals who are dedicated to providing exceptional service in a healthcare environment.
Key Responsibilities- Scheduling Surgical Procedures: Efficiently coordinate and schedule surgical appointments to optimize the use of resources.
- Data Entry: Accurately input insurance information and patient demographics into the facility's computer systems.
- Documentation Management: Collect and organize all necessary documentation required for surgical procedures.
- Patient Chart Creation: Develop and maintain comprehensive patient charts to ensure all relevant information is readily available.
- Communication: Handle incoming calls with professionalism, directing inquiries to the appropriate departments.
- Mail and Message Distribution: Manage the distribution of mail and messages to ensure timely communication within the facility.
This role is integral to the operations at Surgery Partners, contributing to the overall patient experience and supporting the surgical team.
