UX Researcher for Human-Centered Design

3 weeks ago


San Francisco, California, United States Samsung Research America Full time
Job Overview

Samsung Research America is a leading research and development center, pushing the boundaries of technology and innovation. We are seeking an experienced UX Researcher to join our team in San Francisco, CA.

Salary

The estimated salary range for this position is $170,700-$234,400 per year, based on industry standards and location.

Job Description

We are looking for a talented UX Researcher to take a human-centric approach to uncover new behavioral shifts and values to guide future products and experiences for Samsung. As a UX Researcher, you will identify users' unmet needs through conducting various types of user research activities and understand how people use products, systems, or services to help guide the design of desired user experiences.

Key Responsibilities
  • Research planning: Create quantitative and qualitative research plans with clear rationale for the overall research protocol (recruitment criteria, data collection methods and metrics, stimulus, etc) and grounded with an initial set of hypothesis.
  • Research execution: Conduct and lead live interviews to extract in-depth insights.
  • Research synthesis: Develop tangible insights that satisfy key stakeholder expectations. Create short video clips to capture sentiment and key insights from user interviews.
  • Research presentation: Create a compelling presentation and report of the research findings. Pitch and communicate the research insights to stakeholders.
Requirements

To be successful in this role, you should have:

  • Bachelor's Degree, Master's Preferred in design research field or equivalent practical experience and training.
  • 5+ years in user experience research. Previous design agency experience preferred.
  • Advanced understanding of design-centered research processes and methodologies for identifying and solving problems.
  • Ability to conduct and lead User Research to identify users and generate synthetic insights.
  • Strong understanding of design thinking, design principles, and experience design methodologies and their applications.


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