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Lead Technical Marketing Engineer

2 months ago

Santa Clara, California, United States Palo Alto Networks, Inc. Full time

Our Mission

At Palo Alto Networks, our core mission is clear:

To be the preferred partner in cybersecurity, safeguarding our digital lifestyle. We envision a world where each day is more secure than the last. Our foundation is built on challenging norms and innovating in the cybersecurity space, and we seek forward-thinkers who share our commitment to shaping the future of this industry.

Our Work Philosophy

We prioritize flexibility and choice across all our employee programs. We have redefined the conventional perspective that all employees share identical needs and desires. We emphasize personalization, allowing our team members to select what suits them best, from wellness support to professional growth and beyond.

At Palo Alto Networks, we recognize the value of collaboration and the importance of face-to-face interactions. This is why our employees typically work from the office three days a week, with two days reserved for personal choice and flexibility in their work environment. This arrangement encourages spontaneous discussions, problem-solving, and the building of trusted relationships.

Your Role

As a Technical Marketing Engineer at Palo Alto Networks, you will be integral to the development of a world-class product management team. You will provide in-depth technical insights to our partners, customers, and internal teams.

In this position, you will engage with cutting-edge technologies, redefining the landscape of network security. Your responsibilities will include conducting performance evaluations, managing beta tests for new products, consulting with clients on complex implementations, delivering technical training for Systems Engineers, and documenting technical concepts to educate both our workforce and clientele.

You are a proactive individual, eager to explore and experiment with new technologies. You excel in independent work and are adept at identifying potential sales requirements of our clients, influencing the trajectory of our product offerings. You thrive in ambiguous situations, relishing the challenge of defining new products as they emerge in the market.

Your Contributions

  • Establish and oversee lab environments and demonstration systems that simulate customer settings and real-world scenarios.
  • Assist customers, channel partners, and systems engineers with product-related inquiries and hands-on technical training.
  • Create technical documentation including technical notes, publications, solution guides, white papers, and webinars.
  • Continuously assess the performance of new releases post-launch.
  • Facilitate the success of customer trials by aiding beta customers in understanding and configuring new product features.
  • Collaborate closely with Product Management to provide feedback for future enhancements.
  • Review Product Requirement Documents (PRDs) and engineering specifications, offering constructive feedback.
  • Develop and implement comprehensive positioning strategies and address specific inquiries related to the product domain.

Your Qualifications

  • BS/MS in Computer Science or a related field, or equivalent experience.
  • Previous experience in delivering technical product training, creating technical materials, and presenting to clients.
  • Preferred experience in web security, including URL filtering, DNS security, secure web gateways (SWG), or similar technologies.
  • Strong enthusiasm for experimenting with new technologies.
  • Experience in setting up lab environments.
  • Knowledge in developing and maintaining Proof of Concept (POC) and demonstration environments.
  • Exceptional written and verbal communication skills, with strong presentation capabilities and experience in trade shows.
  • Self-motivated with excellent project management skills, capable of driving complex projects with meticulous attention to detail and meeting deadlines.
  • Able to manage multiple tasks and projects concurrently.
  • Strong customer advocacy skills and experience, with the ability to navigate challenging customer situations.
  • Excellent interpersonal skills and a collaborative mindset.

The Team

To remain at the forefront of the industry, it is essential to understand the evolving landscape and anticipate upcoming changes. For the fastest-growing cybersecurity company, this involves addressing the evolution of cyber threats and the products and services that proactively counter them. Our Product Management Team plays a crucial role in this endeavor.

Our organization and workforce are dedicated to adapting as swiftly as the threats in our industry evolve, necessitating innovative product teams to tackle emerging cyber challenges. They provide essential support for our products by serving as a resource for our systems engineers, staying informed about the market environment, and assisting in the implementation of technical solutions based on client feedback and requirements.

Our Commitment

We are pioneers who dream big, take calculated risks, and challenge the status quo in cybersecurity. Our mission cannot be fulfilled without diverse teams collaborating and innovating together.

Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.

All information will be kept confidential according to EEO guidelines.

The compensation for this position will be determined based on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary plus commission target (for sales/commissioned roles) is expected to be between $130,200 and $210,550 annually. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits is available.

This role is eligible for Immigration Sponsorship.