Restaurant Operations Manager

3 days ago


Watertown, Massachusetts, United States Marco's Pizza Full time
About Marco's Pizza

Marco's Pizza is a leading pizza franchise in the United States, known for its high-quality products and exceptional customer service. We are seeking a talented and motivated General Manager-In-Training to join our team.

Job Summary

The General Manager-In-Training will be responsible for leading and developing a team of up to 20 employees, ensuring outstanding product quality and customer service, building sales, and controlling costs. This is an exciting opportunity for a career-oriented individual who is passionate about people and results.

Key Responsibilities
  • Lead and develop a team of up to 20 employees to execute outstanding product quality and customer service.
  • Build sales and control costs for the restaurant.
  • Source and interview store employees to ensure they will embrace our values, including a strong dedication to customer satisfaction.
  • Train team members on company processes, customer service, and updated policies and procedures.
  • Ensure all aspects of human resources are followed, including scheduling, payroll, benefits, performance reviews, and reporting to the home office.
  • Plan and coordinate leadership team meetings with Assistant Manager, Shift Leads, and Manager in Training.
Requirements
  • 3 years of leadership experience, required.
  • 1 year of restaurant experience, preferred.
  • Ability to lead up to 20 team members.
  • Willing to work about 50 hours per week, including some Saturdays and Sundays.
What We Offer
  • Competitive compensation and benefits with opportunities to earn bonuses with exceptional performance.
  • Medical, Dental, and Vision Insurance.
  • Company Paid Life Insurance.
  • Paid Time Off.
  • 401(k) with company match of 50%.
  • Eat for FREE with our employee meal plan - enjoy a delicious pizza or sub sandwich on the house.


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