Customer Service Expert

2 days ago


Roseville, Michigan, United States Bowlero Full time

Bowlero - Opportunity Details:

About the Position:

Join our team of professionals who deliver exceptional experiences to our guests as a Lane Server. This role requires a strong work ethic, excellent communication skills, and the ability to work effectively in a fast-paced environment.

Key Responsibilities:
  • Taking food and beverage orders from guests and delivering them promptly to ensure guest satisfaction.
  • Handling payment and making change as needed to ensure a smooth transaction process.
  • Providing exceptional customer service by checking back with guests regularly and addressing any questions or concerns they may have.
  • Maintaining a clean and organized workspace by cleaning tables and returning dishes to the kitchen/bar area.
  • Assisting with setting up, stocking, and maintaining a clean and organized workspace to support efficient operations.
  • Developing knowledge of our menu to provide recommendations to guests and enhance their dining experience.
Working Conditions and Requirements:

This is a physically demanding role that requires standing for long periods of time, lifting objects weighing up to 25 pounds, and maintaining a high level of energy and stamina. Ability to work a variety of shifts, including evenings, weekends, and holidays is also required.

Compensation and Growth Opportunities:

Our competitive hourly rate is $8-$10 per hour, depending on experience. We also offer opportunities for advancement and professional growth within the company, along with benefits such as paid time off and opportunities for bonuses.



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