Customer Service Representative

3 days ago


Roseville, Michigan, United States Public Storage Full time
About Public Storage

We are a leading self-storage industry company seeking a dynamic individual to manage multiple locations.

Job Summary

This is a customer-facing role that involves assessing storage needs, conducting daily inspections, and processing payments. Strong communication and problem-solving skills are required.

Key Responsibilities:
  • Manage multiple locations, working independently inside and outside facilities
  • Assess customer storage needs and provide personalized solutions
  • Conduct daily storage unit inspections to ensure accuracy and availability
  • Audit cash drawers and process bank deposits
  • Monitor customer payments and make reminder calls as needed
Physical Requirements:
  • Ability to transport items weighing up to 35 pounds
  • Regularly walk in/around facilities, spending up to 50% of time outdoors
  • Perform cleaning and maintenance tasks, such as sweeping/mopping interior areas and maintaining exterior grounds
Qualifications:
  • Customer service experience in retail or sales environments
  • Valid driver's license and reliable vehicle for travel between locations (mileage reimbursement available)
Benefits:
  • Total Rewards package with flexible scheduling options
  • Eligibility for full-time benefits after working an average of 20+ hours per week
  • Medical, dental, vision, 401k with match, paid time off, sick time, and flex spending
  • Company-paid life insurance, accidental death insurance, and exclusive vendor discounts
  • Mileage reimbursement and on-site company housing opportunities
  • Performance-based bonuses for Property Managers
Estimated Salary:

$15.50 per hour



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