Customer Service Representative
3 days ago
We are a leading self-storage industry company seeking a dynamic individual to manage multiple locations.
Job SummaryThis is a customer-facing role that involves assessing storage needs, conducting daily inspections, and processing payments. Strong communication and problem-solving skills are required.
Key Responsibilities:- Manage multiple locations, working independently inside and outside facilities
- Assess customer storage needs and provide personalized solutions
- Conduct daily storage unit inspections to ensure accuracy and availability
- Audit cash drawers and process bank deposits
- Monitor customer payments and make reminder calls as needed
- Ability to transport items weighing up to 35 pounds
- Regularly walk in/around facilities, spending up to 50% of time outdoors
- Perform cleaning and maintenance tasks, such as sweeping/mopping interior areas and maintaining exterior grounds
- Customer service experience in retail or sales environments
- Valid driver's license and reliable vehicle for travel between locations (mileage reimbursement available)
- Total Rewards package with flexible scheduling options
- Eligibility for full-time benefits after working an average of 20+ hours per week
- Medical, dental, vision, 401k with match, paid time off, sick time, and flex spending
- Company-paid life insurance, accidental death insurance, and exclusive vendor discounts
- Mileage reimbursement and on-site company housing opportunities
- Performance-based bonuses for Property Managers
$15.50 per hour
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