IT Support Specialist

7 days ago


Shippensburg, Pennsylvania, United States UHS Full time
About the Role

We are seeking a highly skilled IT Support Technician to join our team at Roxbury Hospital. As a key member of our IT department, you will be responsible for providing technical support and troubleshooting for hardware, software, and network issues.

Key Responsibilities
  • Provide technical support and troubleshooting for hardware, software, and network issues
  • Install, configure, and maintain computer systems, mobile devices, and peripherals
  • Set up and manage user accounts and permissions
  • Monitor and maintain computer systems and networks
  • Respond to IT support tickets in a timely manner
  • Assist with the setup and maintenance of office equipment
  • Collaborate with team members to identify and resolve IT issues
  • Document IT processes and procedures
About Us

Roxbury Treatment Center, a subsidiary of Universal Health Services, Inc., has been a beacon of hope and healing for 40 years, serving those struggling with behavioral health and substance use issues. Our 112-bed behavioral health facility offers acute psychiatric, detoxification, and rehabilitation services for adults as well as an adolescent inpatient psychiatric program for youth ages 13-17. We also have two substance use disorder outpatient offices in Carlisle and Chambersburg.

Our mission is to provide high-quality behavioral health services in an environment that values service excellence, respect, and ethical standards, integrity, compassion, and teamwork.

Requirements
  • High School Diploma, with two- (2) years prior hospital data processing experience as a System
  • Proven experience in IT support or a related field
  • Strong knowledge of computer hardware, software, and networking systems
  • Familiarity with mobile devices and their operating systems
  • Excellent communication skills, both written and verbal
  • Knowledge of DNS, TCP/IP, LAN/WAN, and network administration
  • Experience with Windows Server administration is a plus
  • Ability to diagnose and resolve technical issues independently or as part of a team
Equal Employment Opportunity

All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws.



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