Studio Ambassador and Customer Experience Specialist

3 weeks ago


Scarsdale, New York, United States Barry's Full time

We are seeking a highly skilled and enthusiastic individual to join our team as a Studio Ambassador and Customer Experience Specialist. This role is perfect for someone who is passionate about delivering exceptional customer service, working in a fast-paced environment, and being part of a dynamic team.

About Us

Barry's Bootcamp is a premier fitness destination known for its high-energy workouts and commitment to providing an unparalleled member experience. Our studios offer a unique blend of strength training and cardio interval classes, led by expert instructors who push members to new heights.

Job Summary

The Studio Ambassador and Customer Experience Specialist will be the face of Barry's, ensuring that every member has an exceptional experience from the moment they step foot in the studio. This role requires a strong hospitality background, excellent communication skills, and the ability to work effectively in a team environment.

Responsibilities
  • Customer Service: Deliver first-class hospitality to clients at all times, responding to inquiries in-person, on the phone, and via email.
  • Team Collaboration: Work with team members across departments to ensure efficiency in delivering an exceptional customer experience, maintaining spaces clean, and creating a welcoming atmosphere.
  • Product Knowledge: Maintain product knowledge for all studio retail operations and marketing initiatives.
  • Event Support: Assist with event planning and execution, including VIP visits, special events, and celebrations.
Requirements
  • Strong Hospitality Skills: Ability to establish and maintain constructive relationships with clients, peers, and supervisors.
  • Communication Skills: Excellent verbal and written communication skills, with the ability to communicate effectively in a fast-paced environment.
  • Organizational Skills: Ability to prioritize tasks, manage multiple responsibilities, and meet deadlines.
  • Availability: Willingness to work non-traditional hours, including early mornings, late evenings, weekends, and holidays.
What We Offer

As a Studio Ambassador and Customer Experience Specialist, you can expect a competitive hourly rate of $18-$22 per hour, depending on location. If you're passionate about delivering exceptional customer service and working in a dynamic team environment, we encourage you to apply.



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