Restaurant Operations Manager

1 week ago


Fullerton, California, United States El Pollo Loco Full time
Job Summary

We are seeking a highly motivated and experienced Assistant Manager to join our team at El Pollo Loco. As a key member of our management team, you will be responsible for supervising assigned shifts, providing guidance and support to crew members, and ensuring exceptional guest experiences.

Key Responsibilities
  • Supervise and train crew members to ensure high-quality service and food preparation
  • Manage inventory, scheduling, and financial tasks to maintain cost controls and contribute to sales and profit goals
  • Develop and implement strategies to improve guest satisfaction and loyalty
  • Ensure compliance with all security, food safety, quality, and cleanliness standards
  • Collaborate with the General Manager to achieve business objectives and develop future leaders
Requirements
  • 2-4 years of supervisory experience in a restaurant environment, preferably with a fast-food or quick-service background
  • Excellent communication and interpersonal skills, with the ability to motivate and lead a team
  • Basic math and computer skills, with experience in Point-of-Sale systems and inventory management
  • High school diploma or equivalent required, with a degree in hospitality or a related field preferred
What We Offer
  • A competitive hourly rate and opportunities for career advancement
  • A comprehensive benefits package, including medical, dental, and vision insurance
  • A 401(k) plan with match and immediate vesting
  • Tuition reimbursement and professional development opportunities

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