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Product Manager

1 month ago

Pasadena, California, United States Courthouse News Service Full time
Product Manager

Courthouse News Service is seeking a skilled Product Manager to join our team. As a Product Manager, you will be responsible for working with our Product Development Team and under the leadership of our Chief Product Officer to help us continuously improve and optimize our portfolio of internal and subscriber-facing legal news products.

Key Responsibilities:
  • Develop a deep understanding of our technology and its capabilities
  • Analyze the competitive landscape and identify trends in legal technology
  • Collaborate with our software engineers, tech leads, customer support specialists, and business stakeholders to plan and deliver product improvements
  • Regularly review and maintain our product backlog
  • Participate in sprint planning, retrospectives, and backlog review sessions
  • Write and maintain product documentation
  • Perform quality assurance testing and troubleshoot product malfunctions
  • Assist our customer support team in responding to product questions and reported issues
  • Conduct market research and share key insights
Requirements:
  • Previous experience as a Product Manager or Digital Project Manager
  • Demonstrated knowledge of digital product development processes and APIs
  • Demonstrated ability to communicate effectively
  • Demonstrated ability to cooperate and collaborate with cross-functional teams
  • Curiosity and empathy
  • Decision-making and problem-solving skills
Knowledge Requirements:
  • Jira
  • Confluence
  • Sendgrid
  • Fullstory
  • GrooveHQ
  • CasePortal
  • DataLocker
  • Microsoft Office
  • Google Suite
  • Zoom

Courthouse News Service is a trusted resource for reporting on new civil litigation and common law throughout the United States. Our news delivery platform, CasePortal, provides attorneys with comprehensive coverage, daily reporting, and fast alerts.