Service Leadership Manager
3 weeks ago
Work With Your Handz has been keeping Seattle and Puget Sound homes comfortable year-round with fast, reliable, and personalized HVAC, Electrical, and Plumbing services. Our commitment to 100% satisfaction has earned us a reputation as a trusted leader in the industry.
As our General Manager, you'll be responsible for leading operations for three Pacific Northwest locations, driving unified goals and exceptional results. This key role requires seasoned experience in service leadership, trades expertise, and multi-department management.
**Estimated Salary Range:** $175,000 - $225,000 plus bonus potential
What We Offer:
- Competitive Compensation
- $175,000 - $225,000 plus bonus potential
- Comprehensive Benefits
- Medical, Dental, Vision
- Flexible Spending Account (FSA)
- 401k with company match
- Voluntary Life Insurance
- Short-Term Disability
- Accident Insurance
- Generous PTO
- Charitable Focus
- Support for local charities, including Meals on Wheels and NW Harvest
- Flexible Vehicle Package
- Options for vehicle allowance and gas card or a company-provided vehicle (negotiable based on preference)
Key Requirements:
- Industry Expertise: Extensive knowledge of the trades, ideally with experience in larger companies and a solid understanding of service department operations.
- Relationship-Building Skills: Proven ability to nurture and manage long-term partnerships across ownership, corporate, and field teams.
- Multi-Department Leadership: Skilled at leading multiple departments, aligning them with strategic goals, and balancing big-picture direction with day-to-day operational efficiency.
- Financial Acumen: Proficiency in P&L management, comfort with financial reporting, and a keen eye on performance metrics.
- Strong Communicator: Excellent verbal and written communication skills, with solid computer skills and knowledge of common office applications, including MS Word and Excel.
- Operational Excellence: Demonstrated success in managing complex operations, with an ability to keep teams motivated, efficient, and results-focused.
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