Rare Renal Clinical Account Manager

1 week ago


San Francisco, California, United States Novo Nordisk Full time
About the Department

The Strategy & Rare Disease organization drives the long-term strategic direction of Novo Nordisk Inc. (NNI) in North America, leading all US commercial efforts for Novo Nordisk's Rare Disease portfolio. The STARS team collaborates and partners with groups across NAO, Research & Early Development, Development, innovation hubs across NN, other affiliates, and global. We're looking for individuals who are enterprise thinkers, inclusive leaders, and strong collaborators, as we shape our future.

The Position

As a Rare Renal Clinical Account Manager, you will represent Novo Nordisk, Inc. (NNI) to targeted accounts and academic and community thought-leaders in an assigned territory. Your primary responsibility will be to drive disease awareness, overall market development, and brand awareness with the goal of finding evaluators and treaters of ultra-rare renal disease (PH1), enabling diagnosis and disease awareness for all types of healthcare practitioners. You will establish the value proposition of rare renal drugs in a compliant manner, maximize sales, and establish NNI as a leader in the rare renal marketplace.

Key Responsibilities
  1. Actively contribute to the company's overall sales goals by communicating territory activity, participating in marketing and sales meetings, and recommending solutions for sales and marketing based on evaluation and comprehension of data, dynamics, trends, customer needs, and competitor's products or services.
  2. Efficiently manage time and prioritize tasks and available resources to accomplish optimum territory sales with limited supervision.
  3. Develop and implement strategically targeted, account-specific business plans that reflect an in-depth understanding of local, regional, and national market forces that impact product sales.
  4. Build and maintain relationships with HCPs and office staff by maximizing their time through planning, leveraging insights, and conducting post-call analysis refining tactics based on opportunities.
  5. Collaborate with stakeholders across all commercial departments, including marketing, patient services, field reimbursement, market access, and others.
  6. Execute speaker programs, local sponsorships, displays, and exhibits, both in and out of office across multiple account types: academic institutions, physician offices, and alternate site locations.
  7. Report territory-level market dynamics and trends, including prescriber opinion and competitive activity to RBD as required.
  8. Offer competitive intelligence gained through interactions to help shape brand strategy.
  9. Provide Marketing Team with innovative programming ideas and content recommendations.
  10. Support the RBD and marketing team in managing execution of executive leadership engagement activities.
  11. Leverage advocacy in support of business needs (e.g., speakers, institutional formularies/protocols, etc.).
  12. Cultivate relationships with key local/regional associations/groups/institutions, and patient advocacy organizations.
  13. Exercise careful control over company property consistent with NNI policies and procedures, as well as the Company's legal obligations.
  14. Manage discretionary budget while adhering to company guidelines for maximum sales impact.
  15. Work independently and creatively, take initiative, and run the business with limited supervision.
  16. Mastery of product knowledge and consultative sales and promotion techniques.
Requirements
  • A Bachelor's degree required.
  • A minimum of six (6) years of pharmaceutical/healthcare sales experience required from either biotech, specialty pharmaceuticals, medical devices, Hospital, and/or Institutional sales settings.
  • Knowledge of the renal or rare disease market preferred.
  • Relevant experience from launching and selling pharmaceutical assets in the ultra-rare disease space is preferred, ideally within Rare Renal and Urology.
  • An aptitude for learning and communicating technical and scientific product and disease management information required.
  • Exhibits strong selling skills - understands customer needs and positions Novo Nordisk products & services appropriately.
  • Demonstrated leadership and Decision-making ability are required.
  • Intermediate computer skills required (Windows, Word, Excel).
  • Must be a self-starter and be able to evaluate options, make decisions, and operate business activities with minimal supervision.
  • Prior computer experience using sales data/call reporting software preferred.


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