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Internship in Client Support Technology

2 months ago

Monroe, Wisconsin, United States Colony Brands, Inc. Full time
Overview of the Client Support Technology Internship

The Client Support Technology Intern will play a crucial role in assisting with the configuration, upkeep, and support of company-owned client computing devices utilized within the organization.

This position involves addressing hardware and software issues and managing support requests through a centralized ticketing platform.


Key Responsibilities:

  • Troubleshooting and repairing client hardware
  • Assisting in the investigation and resolution of support tickets
  • Engaging in Software Asset Management activities using the Snow Software Asset Management suite
  • Contributing to initiatives aimed at upgrading and redeploying Mobile Device Management solutions and cloud-based Microsoft Office applications.