Equipment Maintenance Technician II

2 weeks ago

Live Oak, Florida, United States Pacific Ag Rentals Full time


The Equipment Maintenance Technician II will utilize independent judgment and mechanical skills to perform repairs and maintenance on rental machinery at the designated Pacific Ag Rentals branch.

This role will continue to receive guidance to ensure exceptional service to both external and internal clients (i.e.–Service Manager, Shop Supervisor, Invoicing Supervisor, etc.) through the prompt and precise repair of machinery, including the communication of any missing, broken, or damaged components on outgoing or incoming equipment.

Reports to Shop Supervisor.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other responsibilities may be assigned.

OPERATIONS:
Conducts physical inspections and completes equipment evaluation forms for machinery returned from rental.

Identifies necessary repair parts and efficiently fixes various rental equipment, including but not limited to tractors, agricultural water pumps, large electrical generators, light towers, etc.

Assists in maintaining the shop, warehouse, and vehicles, performs deliveries and pick-ups, and works in the field service area to maintain equipment at customer sites.
Ensures that in-house labor and replacement costs are documented and entered into the work order system for accurate invoicing.
Repairs are billed at 50% of book time.

CUSTOMER SERVICE:
Monitors equipment repair timelines in the shop.
Proactively seeks out missing, broken, or damaged equipment to help reduce operational costs.
Communicates effectively with supervisors and fellow technicians regarding shop inquiries or needs in both written and verbal formats in a clear, professional, and efficient manner.

GENERAL REQUIREMENTS:

Comfortable and willing to operate equipment such as forklifts, large tractors, water trucks, RTVs, jacks, etc.

Ability to perform basic electrical diagnostics and hydraulic repairs.
Capable of repairing body panels, hoods, and lights.
Able to change tires and conduct oil changes on machinery.
Responsible for basic Wash Rack duties, including washing equipment and using cleaning chemicals to eliminate all dirt traces on rental machinery.Interior cleaning, including inside windows of tractors and other equipment with operator stations (RTVs, water trucks, etc.).
Establishes and maintains effective communication channels with management, co-workers, vendors, and all other business contacts.
Conducts oneself in a manner that positively reflects on Pacific Ag Rentals and encourages others to do the same.
Is organized, independent, self-motivated, enthusiastic, dependable, detail-oriented, flexible in scheduling and prioritization, and driven by excellence.
Demonstrates proficient written and verbal communication skills, including accurate grammar and business correspondence.
Prioritizes tasks according to changing deadlines and priorities to ensure successful outcomes.
Ability to multitask.
Believes in working cohesively as a team.
Actively seeks and participates in available company-sponsored training to enhance knowledge and skills.
Engages in all company/location-driven communication efforts, including open book meetings, huddles, department meetings, and other related initiatives.
Maintains an organized work environment.
Presents a neat, professional appearance.
Arrives at work on time, including being prepared to work promptly after breaks and meal periods.
Maintains a positive and professional working relationship with peers, management, and support resources, with a constant commitment to teamwork and outstanding customer service.
Utilizes equipment and materials safely and appropriately, follows established safety protocols, employs suitable safeguards, and observes common-sense safety rules in all job activities.
Maintains a valid driver's license and a good driving record (if authorized to drive by HR Manager).
Must be eligible for company insurance coverage.
Performs all other duties as assigned by management in a professional and efficient manner.
QUALIFICATION REQUIREMENTS EDUCATION AND/OR EXPERIENCE:
At least 2 years of experience in a similar work environment with a proven track record of successful repairs, effective decision-making, and excellent interpersonal skills.

COMPUTER SKILLS:

LANGUAGE SKILLS:
Bilingual English/Spanish is a plus.
Ability to respond to basic inquiries and present information effectively to customers, co-workers, and management verbally and in writing.

MATHEMATICAL SKILLS:
Ability to apply mathematical concepts to practical situations.

REASONING ABILITY:
Good reading skills to consult equipment manuals.
Ability to read wiring diagrams.
Ability to define problems, establish facts, and draw valid conclusions.

WORKING CONDITIONS The working conditions described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.


ENVIRONMENT:
Work time is divided between the office, shop, and yard in various weather conditions.
Regular time is spent in the shop.
Noise levels in the work environment are usually moderate.

PHYSICAL DEMANDS:

Occasionally:
Drive, sit, bend, twist, push, pull, climb, squat, crawl, kneel, reach above the shoulder, climb or balance; stand and walk; grasp with hands and fingers, handle tools, see (including close vision, distance vision, peripheral vision, depth perception), hear and speak, lift up to 100 lbs.
MACHINES, TOOLS AND EQUIPMENT:

Seldom (1–5%):
Occasionally (6-33%): Computer, telephone.

Frequently (34-66%): Forklifts, tractors, jacks.
Continuously (%): Machines and tools.

TRAVEL:
This position requires routine travel within close proximity of regular assigned work locations.

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