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Customer Service Representative

2 months ago

Atlanta, Georgia, United States Staff My Agency Full time

Job Summary: Staff My Agency is seeking a highly motivated and experienced Customer Service Representative to join our team. As a key member of our staff, you will play a pivotal role in providing exceptional customer service and building long-term relationships with our clients.

Key Responsibilities:

  • Foster strong relationships with our clients to maintain a high level of client retention and product loyalty.
  • Perform customer reviews and policy adjustments to ensure seamless service delivery.
  • Contribute to the success of achieving agency objectives by identifying and pursuing new business opportunities.
  • Grow cross-sale revenue by leveraging existing client relationships and identifying new sales prospects.

Qualifications:

  • Must be able to obtain or currently possess a Property & Casualty insurance license.
  • Possess an upbeat, positive, and enthusiastic attitude, with excellent communication and interpersonal skills.
  • Be a confident, self-starter who works well independently and can influence others.
  • Follow through and exceed current and prospective client expectations by providing exceptional service and support.
  • Be a driven and goal-oriented individual who can handle rejection and maintain a high level of motivation.

Benefits:

  • Competitive base salary plus commission (commensurate with experience).
  • Monthly agency achievement goal bonuses.
  • Three weeks paid time off plus paid holidays.

Work Environment: Staff My Agency offers a dynamic and supportive work environment, with opportunities for professional growth and development. Our team is committed to delivering exceptional service and building long-term relationships with our clients. If you are a motivated and experienced customer service professional looking for a new challenge, we encourage you to apply.