Customer Service and Collections Specialist

5 days ago


GondrecourtleChâteau, Grand Est, United States Addison Group Full time
Job Title: Collections & Customer Service Associate

We are seeking a highly skilled Collections and Customer Service Associate to join our team at Addison Group. This role is an excellent opportunity for someone who enjoys working in a fast-paced environment, providing exceptional customer service, and managing accounts.

Overview:

  • This position will involve managing inbound and outbound calls, addressing customer inquiries, and resolving issues promptly and professionally.
  • The ideal candidate will have strong communication skills, be organized, and able to multitask effectively.
  • We offer a competitive salary of up to $29 per hour, depending on experience.

Responsibilities:

  • Manage inbound and outbound calls for customer service, billing inquiries, and collections.
  • Address and resolve customer issues promptly and professionally.
  • Work with billing and collections teams to manage customer accounts.
  • Maintain accurate records of customer interactions and follow-ups.

Ideal Candidate:

  • Experience: 2+ years in customer-facing collections or billing roles.
  • Skills: Organized, adaptable multitasker with strong communication skills.
  • Attributes: Self-motivated, proactive, and thrives in a high-energy setting.

Why Addison Group?

  • Competitive pay based on U.S. Bureau of Labor Statistics data.
  • Benefits: Medical, dental, vision, 401K, and performance bonuses.
  • Career growth opportunities for permanent employment and professional development.

Addison Group is an Equal Opportunity Employer.



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