Customer Service and Collections Specialist
5 days ago
At Addison Group, we're seeking a skilled Collections & Customer Service Associate to join our team. This role combines expertise in collections and billing with a focus on delivering exceptional customer service.
About the Role:- Manage inbound/outbound calls for customer service, billing inquiries, and collections.
- Address and resolve customer issues promptly and professionally.
- Work with billing and collections teams to manage customer accounts.
- Maintain accurate records of customer interactions and follow-ups.
We offer a competitive pay rate of up to $29/hour, DOE, and a range of benefits including medical, dental, vision, 401K, and performance bonuses.
Requirements:- Experience: 2+ years in customer-facing collections or billing roles.
- Skills: Organized, adaptable multitasker with strong communication skills.
- Attributes: Self-motivated, proactive, and thrives in a high-energy setting.
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Customer Service and Collections Specialist
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