Vehicle Service Technician

4 days ago

Marina del Rey, California, United States Valvoline Instant Oil Change Full time
Join Our Team at Valvoline Instant Oil Change

We are seeking a highly skilled and motivated Vehicle Service Specialist to join our team at Valvoline Instant Oil Change. As a key member of our service team, you will be responsible for providing exceptional customer service and performing a variety of tasks related to vehicle maintenance and repair.

Responsibilities:
  • Provide exceptional customer service and address any concerns or questions.
  • Perform oil changes, filter replacements, and lubrication services for vehicles.
  • Inspect vehicles for any potential issues or areas that require attention.
  • Conduct basic maintenance tasks such as tire rotations and fluid level checks.
  • Basic computer knowledge/aptitude
  • Keep track of inventory and ensure all supplies are readily available.
  • Maintain a clean and organized work environment.
  • Follow safety protocols and guidelines to ensure a safe working environment.
Requirements:
  • Attention to detail and ability to follow instructions.
  • Excellent problem-solving skills
  • Strong customer service and communication skills
  • Ability to work in a fast-paced environment and handle multiple tasks.
  • Able to learn and follow the VIOC SuperPro process for all services.
  • Achieve SuperPro certification.
  • Must have reliable transportation.
Essential Functions:
  • Inspecting and replacing car lights and wipers.
  • Check fluid levels and add fluids to vehicle when necessary.
  • Inspect/replace engine air filter and cabin air filter.
  • Add oil to engine in the proper amount based on specifications of vehicle make/model.
  • Able to remove/rotate/lift/reinstall tires for tire rotation service.
  • Lubricate necessary components of the chassis/driveline.
  • Perform additional services on cooling systems and transmissions.
  • Perform second checks by visually verifying and performing proper callouts to ensure all necessary services have been performed correctly.
  • Able to move from bay to bay to perform services on multiple vehicles.
  • Frequently ascends/descends stairs/catwalks/stepstools to retrieve vehicle parts (filters, wipers, etc.) or perform services top side or underneath the vehicle (drain oil, replace filter, differential services, lubrication)
  • Able to work for extended periods of time with arms above your head when performing services underneath the vehicle on a catwalk.
  • Constantly positions self to perform required services under the hood, related to tires, or on catwalk working underneath the vehicle.
  • Able to move/transport items up to approximately 50 pounds.
  • Able to work with tools to perform duties in tight sometimes hard to reach areas.
  • Communicate verbally and receive verbal communication to ensure services are performed accurately, safely and in the proper order.
Environment:
  • In this position you will be subject to environmental conditions. Activities occur inside and outside and in varying temperature conditions.
  • In this position you will be subject to noise. There is sufficient noise to cause the worker to shout in order to be heard above ambient noise level.
  • In this position you will be subject to hazards. Includes a variety of conditions including but not limited to proximity to moving mechanical parts, moving vehicles, electrical current, exposure to high heat, and exposure to chemicals.
  • In this position you will be subject to atmospheric conditions. One or more of the following conditions that may affect the respiratory system or skin: fumes, odors, dust, mists, gases, restricted ventilation.
  • In this position you will be required to function in narrow aisles or passageways such as catwalks.

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