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Truck Service Advisor

1 month ago

Garden City, Kansas, United States Travel Centers Of America Full time
Job Summary

As a Truck Service Advisor, you will provide exceptional service to customers through your extensive knowledge of our products and services. Your primary responsibility will be to write work orders, suggest additional services, and handle over-the-counter transactions while ensuring that our customers leave with a positive experience.

Key Responsibilities:
  • Provide first-rate service to customers by utilizing your knowledge of our products and services
  • Write and process work orders and over-the-counter transactions accurately and efficiently
  • Suggest additional services to customers to enhance their experience and increase revenue
  • Source parts from outside vendors and coordinate delivery
  • Prepare and communicate quotes to customers
  • Maintain a safe and clean work environment for both customers and team members
Requirements:
  • A high school diploma or equivalent
  • Good verbal and written communication skills
  • Previous experience in customer service, repair, or parts sales
  • Strong suggestive selling skills
  • Basic computer skills
  • Ability to work flexible hours, including nights, weekends, and holidays
  • A valid driver's license
Work Environment:

As a Truck Service Advisor, you will work in a fast-paced environment with a focus on providing excellent customer service. You will be exposed to outdoor elements in all seasons and may be required to lift up to 50 pounds. The noise level in the work environment can be loud at times.