Medicare Enrollment Support Specialist
1 month ago
Medicare Enrollment Support Specialist
Job Summary
VIVA Health is seeking a highly organized and detail-oriented Medicare Enrollment Support Specialist to join our team. As a key member of our Medicare Enrollment Department, you will play a critical role in ensuring the smooth processing of daily work and providing exceptional customer service to our clients.
Key Responsibilities
- Prep and scan daily work for processing by the Enrollment Department
- Process returned mail within CMS and plan timeframes
- Create check requests for invoices and secure required signatures
- Print and mail all correspondence
- Assist with enrollment applications and county updates with Medicare or disenrollments related to address updates when necessary
Requirements
- High School Diploma or GED
- 1 year administrative experience
- Ability to work under pressure to meet deadlines with minimal supervision
- Ability to work in a team environment, remaining flexible to ideas, recognizing responsibilities and actively participating with others to accomplish assignments and achieve desired goals
- Demonstrate excellent customer service skills through written and verbal communication
- Basic computer and data entry skills
- Excellent proofreading skills
- Proficient in Microsoft Word and Excel
Preferred Qualifications
- Medicare managed care enrollment experience
- AS400/POWERSTEPP/TXEN or similar mainframe experience
- Health Insurance, Healthcare, or HMO experience
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