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Billing Operations Specialist

2 months ago

Grand Rapids, Michigan, United States Triad Service Center Full time
Job Overview

Triad Service Center is seeking a dedicated Billing Operations Specialist. This role is essential in ensuring accurate invoicing and exceptional customer service. The ideal candidate will possess strong communication abilities and a self-driven attitude to excel in a dynamic environment.

About Us: Triad Service Center is a prominent provider of parts, warranty, maintenance, and service for various makes and models of floor care and commercial equipment. With over four decades of industry experience, we are committed to delivering quality service to our clients.

Position Details: This is a full-time position primarily scheduled for weekdays, offering a consistent 40-hour work week. Compensation is provided on a weekly basis.

Key Responsibilities:

  • Maintain excellent customer relations through clear and effective communication.
  • Ensure accuracy in the billing process by identifying and rectifying any discrepancies and completing daily invoices.
  • Utilize technology proficiently, including Microsoft Office 365 applications such as Outlook, Word, and Excel.
  • Engage with customers regarding service and sales inquiries.
  • Demonstrate the ability to manage multiple tasks efficiently in a fast-paced setting.
  • Assist with daily operations, including preparing and processing estimates and invoicing completed work.
  • Exhibit a strong sense of integrity and professionalism in all tasks.
  • Collaborate effectively within a team while also being capable of working independently.
  • Follow up diligently with customers, technicians, and team members.
  • Complete a drug screening, physical examination, and background check as part of the hiring process.
  • Perform additional duties as assigned.

Benefits Offered:

  • Comprehensive Medical, Dental, and Vision Insurance.
  • Flexible Spending Accounts for Medical and Dependent Care.
  • 401K Retirement Plan with Company Matching Contributions.
  • Company-Paid Life Insurance and optional Voluntary Life Insurance.
  • Short-Term Disability Benefits at no cost, with options for Long-Term Disability.
  • Generous Paid Time Off and Holiday Benefits.
  • Access to Wellness Resources and additional perks.

Company Culture: At Morrison Industries, we prioritize a family-oriented environment that values communication, positive attitudes, and ongoing training opportunities for our employees. We strive to provide flexibility, a quality work-life balance, competitive benefits, and opportunities for career advancement.

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