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IT Systems Administrator

2 months ago

Rochester, New York, United States iWorld Professionals Full time

About the Role:

iWorld Professionals is on the lookout for a skilled IT Systems Administrator. This position offers a fantastic opportunity for individuals eager to advance their careers in information technology. As part of our client's team, you will be primarily engaged in Office 365 implementations, server enhancements, and bolstering network security measures. If you possess a talent for addressing technical issues and providing outstanding customer support, this position is tailored for you.

Key Responsibilities:

  • Deliver exceptional support while assisting users during cloud transitions.
  • Facilitate basic hardware upgrades to maintain a secure and efficient IT infrastructure.
  • Engage in networking activities, including installation, upkeep, and troubleshooting.
  • Utilize IT support tools to efficiently manage and resolve technical issues.
  • Contribute to the maintenance of detailed IT documentation, encompassing system setups and user manuals.
  • Provide prompt software troubleshooting and technical assistance to end-users.
  • Oversee and manage asset inventory, ensuring precise records of hardware and software allocations.
  • Execute basic PC configurations, networking adjustments, and updates for Windows desktop/server environments.
  • Support applications based on Microsoft Access to ensure optimal functionality.

Qualifications:

  • 1-2 years of experience with Microsoft systems (both server and workstation).
  • Demonstrated experience in technical support or IT assistance roles.
  • Familiarity with IT ticketing systems and troubleshooting methodologies.
  • Strong grasp of computer networking concepts.
  • Excellent communication abilities and a cooperative team-oriented mindset.
  • Experience in software programming (such as .NET, C#, JSON, Perl, PHP, SOAP, XML) is advantageous but not mandatory.

Compensation is within the $45k - $55k range. Join iWorld Professionals for a confidential evaluation of your application.

The salary or compensation mentioned is not a definitive offer amount, as it may vary based on factors such as experience and geographic location.

iWorld Professionals is an equal opportunity employer and welcomes applications from qualified candidates regardless of race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, or any other legally protected status.