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Community Disaster Program Manager

2 months ago

Chattanooga, Tennessee, United States American Red Cross Full time
Job Description:

We are seeking a highly skilled and experienced Community Disaster Program Manager to join our team at the American Red Cross. As a key member of our disaster services program, you will be responsible for supervising the implementation of disaster services in an assigned geographic area, leading and supervising disaster program staff and volunteer teams, and managing government partnerships within the assigned area.

Key Responsibilities:
  • Manage and support an employee and volunteer team responsible for the implementation of volunteer-led disaster services programming throughout the assigned geographic area.
  • Supervise employee(s) and implement disaster cycle services activities within assigned geographic area or specific functional activities within the region.
  • Develop and support disaster volunteers who are the primary workforce, and representative of the communities they serve, both culturally and linguistically.
  • Lead and coordinate efforts in assigned geographic area to prepare and mobilize communities and engage partners with specific functional expertise and assets to prepare for, respond to, and recover from disasters and emergencies.
  • Build relationships and collaborate in the matrix management environment with internal partners, including employees and volunteers.
  • Act as the local Red Cross disaster subject matter expert within assigned geographic area to maximize Red Cross presence and community engagement and mobilization.
  • Initiate and coordinate disaster relief operations in assigned geographic area, or functional activities in the region in alignment with the Disaster Cycle Services Concept of Operations.
Requirements:
  • Bachelor's degree required, or equivalent combination of education and related experience required.
  • Minimum 3 years of related experience, including 1 year of lead or supervisory experience.
  • Valid Driver's License.
  • Excellent interpersonal, verbal, and written communication skills.
  • Demonstrated analytical and decision-making skills to interpret program trends, results, formulate recommendations, and develop creative processes for continuous program or service improvements.
  • Proven record of accomplishment of collaboration with diverse groups and individual's representative of all the demographics of this community, managing multiple priorities, facilitation, problem solving, marketing, leadership, and partnership management.
  • Intermediate level proficiency with Microsoft Office software, including Word, Excel, PowerPoint, and Outlook.
  • Ability to work outside of regular duty hours including nights and weekends.
Benefits:
  • Medical, Dental Vision plans.
  • Health Spending Accounts & Flexible Spending Accounts.
  • PTO: Starting at 15 days a year; based on FLSA status and tenure.
  • Holidays: 11 paid holidays comprised of six core holidays and five floating holidays.
  • 401K with 5% match.
  • Paid Family Leave.
  • Employee Assistance.
  • Short + Long Term Disability and Insurance.
  • Service Awards and recognition.