Optical Advisor

24 hours ago

West Palm Beach, Florida, United States EssilorLuxottica Group Full time
Job Title: Optical Advisor

At EssilorLuxottica Group, we're passionate about delivering exceptional customer experiences. As an Optical Advisor, you'll play a vital role in bringing people better sight.

Key Responsibilities:
  • Deliver exceptional customer service, ensuring all patients receive the highest quality optometric care.
  • Integrate the Brand Story and execute the patient experience/behaviors seamlessly, linking the doctor and retail functions together.
  • Perform pre-examination testing with accuracy and attention to detail, explaining all measurements and answering patient questions.
  • Provide coaching and guidance to patients on the care and handling of contact lenses.
  • Maintain a safe working environment for all associates/patients and respond quickly to changes in store promotions.
Requirements:
  • High School graduate or equivalent.
  • Strong customer service skills (internal and external).
  • Knowledge of current fashion trends.
  • Strong communicator and listener.
  • Problem-solving ability.
  • Familiarity with cash register, computers, and calculators.
  • Organization skills.
  • Sales skills.
  • Strong basic math skills.
  • Knowledge of office and store merchandise.
Preferred Qualifications:
  • Previous experience in customer service, retail, and/or optical.
  • Strong interpersonal skills.

Employee pay is determined by multiple factors, including geography, experience, qualifications, skills, and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first-class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression, or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information, or any other characteristics protected by law. Native Americans in the US receive preference in accordance with Tribal Law.

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