IT Support Specialist
2 months ago
Job Summary
City Bank is seeking a highly motivated and detail-oriented IT Intern to join our team. As an IT Intern, you will play a critical role in delivering exceptional customer service to our employees by providing technical assistance and support.
Key Responsibilities:
- Provide technical support and assistance to employees via phone, tickets, and/or email.
- Assist with password resets, answer how-to questions, and resolve cases related to hardware/software issues.
- Support the daily operations of our digital banking suite of products.
- Cross-train with fellow team members to strengthen technical, analytical, and professional skills.
Requirements:
- Ability to work well in a team environment.
- High regard for customer service and a passion for serving others with technology issues.
- Ability to work in a fast-paced environment while maintaining a high regard for internal and external customers.
What We Offer:
- A dynamic and supportive work environment.
- Opportunities for professional growth and development.
- A chance to work with a leading financial institution.
City Bank is an Equal Opportunity Employer/Veterans/Disabled.
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