IT Support Specialist

2 months ago


Lubbock, Texas, United States City Bank Full time

Job Summary

City Bank is seeking a highly motivated and detail-oriented IT Intern to join our team. As an IT Intern, you will play a critical role in delivering exceptional customer service to our employees by providing technical assistance and support.

Key Responsibilities:

  • Provide technical support and assistance to employees via phone, tickets, and/or email.
  • Assist with password resets, answer how-to questions, and resolve cases related to hardware/software issues.
  • Support the daily operations of our digital banking suite of products.
  • Cross-train with fellow team members to strengthen technical, analytical, and professional skills.

Requirements:

  • Ability to work well in a team environment.
  • High regard for customer service and a passion for serving others with technology issues.
  • Ability to work in a fast-paced environment while maintaining a high regard for internal and external customers.

What We Offer:

  • A dynamic and supportive work environment.
  • Opportunities for professional growth and development.
  • A chance to work with a leading financial institution.

City Bank is an Equal Opportunity Employer/Veterans/Disabled.


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