Application Support Specialist

3 weeks ago


Phoenix, Arizona, United States Ascendion Full time
About Ascendion

Ascendion is a leading digital engineering solutions company that empowers growth and delivers captivating experiences to consumers and employees. Our team of experts provides software platforms and products that accelerate transformation and impact for enterprise clients.

We have a culture built on opportunity, inclusion, and a spirit of partnership. Our community of change makers is driven by a passion for tech and a commitment to excellence.

Key Responsibilities
  • Prevent and resolve issues in a proactive and timely manner
  • Monitor system health and identify areas for improvement
  • Collaborate with cross-functional teams to drive results
  • Develop and implement improvements to existing systems
  • Troubleshoot and triage application and system issues
Requirements
  • 3-6 years of experience in designing, developing, and managing system automations using Java and AI operations systems
  • Experience in application & production support/service delivery/operations support environment
  • Hands-on coding experience in Java, HTML5, JavaScript, or Unix Shell Script
  • Experience with DB2, Oracle, Mongo, or NoSQL
  • Hands-on experience with observability monitoring toolset with servers and application performance tools (Splunk or ELF {Elastic Search, Logstash, Kibana} or similar tools)
  • Building APIs and microservices
  • Experience working with application performance monitoring
  • Security background - authentication and cybersecurity
Preferred Qualifications
  • Good written and verbal communication skills
  • Team player
  • Problem solver
  • Bachelor's degree in computer science or related field
What We Offer
  • Competitive salary range: $130,000– $145,000 annually
  • Comprehensive benefits package, including medical insurance, dental insurance, vision insurance, 401(k) retirement plan, long-term disability insurance, short-term disability insurance, and paid time off
  • Opportunities for professional growth and development


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