Customer Service Representative
6 days ago
We are a dynamic and growing car rental company seeking a highly motivated and customer-focused individual to join our team as a Customer Service Coordinator. As a key member of our operations team, you will play a critical role in ensuring seamless customer experiences and driving sales growth.
Key Responsibilities- **Vehicle Preparation**: Clean and prepare vehicles for rental, adhering to our high standards of quality and service delivery.
- **Customer Transactions**: Process rental agreements and transactions efficiently, ensuring accuracy and attention to detail.
- **Sales and Upselling**: Sell our company programs and services to customers, identifying opportunities to maximize sales and meet sales targets.
- **Contract Review**: Verify the accuracy of rental contracts and agreements with customers.
- **Additional Duties**: Perform other tasks and projects as assigned by management to support the growth and success of our company.
- **Basic Arithmetic Skills**: Possess the ability to perform basic arithmetic calculations manually or using a calculator.
- **Teamwork**: Demonstrate the ability to work effectively in a team environment.
- **Driver's License**: Hold a valid driver's license and maintain a good driving record.
- **Education**: Possess a high school diploma or equivalent.
- **Sales Experience**: Have prior sales experience, preferably in a customer-facing role.
- **Competitive Compensation**: Earn a competitive hourly rate.
- **Benefits Package**: Enjoy a comprehensive benefits package, including medical, dental, and disability insurance.
- **Flexible Schedule**: Work a flexible schedule that suits your needs.
- **Paid Time Off**: Enjoy paid holidays, paid time off, and bereavement leave.
- **Training and Development**: Participate in our formal on-the-job training program and ongoing professional development opportunities.
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