Ambulatory Services Customer Support Specialist

2 months ago


Lancaster, California, United States Kaiser Permanente Full time

Position Overview:
As a key contact for Kaiser Permanente members and patients, you will play a vital role in guiding individuals through the registration process with minimal supervision.

Key Responsibilities:
- Serve as the initial point of contact for members and patients, ensuring a welcoming experience.
- Assist with the registration process, providing clear and concise information.
- Uphold cash handling and reconciliation procedures in line with established Ambulatory Services protocols.

Skills and Qualifications:
- Strong communication skills to effectively assist members and patients.
- Attention to detail in cash handling and financial transactions.
- Ability to work independently while maintaining a high level of customer service.



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