Service Center Manager

2 weeks ago


Perrysburg, Ohio, United States Vital Chemicals Full time
Service Center Manager Job Description

Vital Chemicals is seeking a highly skilled and experienced Service Center Manager to join our team. As a key member of our organization, you will be responsible for providing exceptional customer service and support for our vacuum coating systems.

Key Responsibilities:
  • Schedule and Coordinate Equipment Repairs and Installations: Plan and execute the repair and installation of vacuum coating equipment, ensuring timely and efficient completion of tasks.
  • Provide Professional Customer Service: Deliver exceptional customer service, responding to customer inquiries, and resolving issues in a professional and courteous manner.
  • Supervise and Train Technicians: Supervise and train technicians to ensure they have the necessary skills and knowledge to perform equipment repairs and installations.
  • Manage Spare Parts Inventory: Manage the inventory of spare parts, ensuring that necessary components are available for equipment repairs and installations.
  • Coordinate with Suppliers: Coordinate with suppliers to ensure timely delivery of spare parts and equipment.
  • Document and Report Activities: Document and report all activities, including equipment repairs, installations, and customer interactions.
Requirements:
  • Education: Bachelor's degree in Electrical or Mechanical Engineering.
  • Experience: Minimum 5 years of experience in installing and repairing vacuum coating equipment or similar equipment.
  • Skills: Advanced electromechanical troubleshooting skills, knowledge of statistical process control, and quality improvement process methods and terminology.
  • Language: German language skills are preferred.

Vital Chemicals offers a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and experienced professional looking for a new challenge, please submit your application.



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