Customer Service Representative

3 weeks ago


Perrysburg, Ohio, United States Dayton Freight Full time

Overview:

At Dayton Freight, we are seeking a skilled Customer Service Representative to join our team. As a key member of our Service Center, you will be responsible for providing exceptional customer service to our clients, handling a variety of inquiries, and ensuring seamless freight operations.

Responsibilities:

  • Assist the Service Center Manager in resolving customer issues and concerns.
  • Take and deliver messages for the Service Center Manager and Account Managers.
  • Provide assistance to Drivers, including preparing bills of lading and delivery receipts.
  • Maintain excellent communication with external and internal customers, as well as interline companies.

Qualifications:

  • Excellent keyboarding skills and proficiency in Microsoft Office Programs.
  • Experience working in a fast-paced environment with attention to detail.
  • Exceptional communication and customer service skills.

Benefits:

  • Competitive weekly pay.
  • Quick advancement opportunities.
  • Customized training program.
  • Professional, positive, and people-centered work environment.

Shift Available: 4:00 PM - 10:00 PM



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