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Restaurant Operations Manager
2 months ago
Round One Entertainment is seeking a highly skilled and experienced Food & Beverage Manager to join our team.
Key Responsibilities:- Food and Beverage Operations: Manage all food and beverage operations, ensuring excellent customer experience and maximizing sales and revenue.
- Staff Management: Supervise and train staff, scheduling and assigning duties to ensure efficient operations.
- Financial Management: Monitor and manage department budgets, payroll records, and financial transactions to ensure authorized and budgeted expenditures.
- Customer Service: Investigate and resolve customer complaints regarding food quality, service, or accommodations.
- Regulatory Compliance: Ensure compliance with all health and safety regulations, as well as company policies regarding serving alcohol.
- Team Leadership: Lead the food and beverage team by attracting, recruiting, training, and appraising talented personnel.
- Communication: Provide two-way communication and nurture an ownership environment with an emphasis on motivation and teamwork.
- Education: High School Diploma or two-year related experience; or equivalent combination of education and experience.
- Experience: Proven experience in food and beverage management, with a strong background in customer service and staff management.
- Skills: Strong communication and leadership skills, with the ability to work in a fast-paced environment.
- Age: Must be at least 21 years old to handle alcohol.
The Food & Beverage Manager will work in a bowling center/arcade environment, where high levels of noise, dust, and activity can be expected.
Physical Demands:The Food & Beverage Manager will be required to stand and walk for extensive periods of time without breaks during busy times, and will need to be able to use their hands/fingers to handle and feel and reach with hands and arms. Lifting and/or moving up to 100lbs with assistance may be required.
