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Retail Operations Manager

2 months ago

Pompton Lakes, New Jersey, United States European Wax Center Full time

Job Summary:

We are seeking a highly motivated and experienced Center Manager to lead our team at European Wax Center. As a Center Manager, you will be responsible for overseeing all aspects of daily operations, including sales, customer service, and team management.

Key Responsibilities:

  • Develop and implement sales strategies to drive revenue growth and achieve sales goals
  • Lead and motivate a team of sales and customer service professionals to deliver exceptional customer experiences
  • Manage and maintain a clean and safe work environment that meets company standards
  • Collaborate with the district manager to make business decisions and drive profitability
  • Communicate business goals, contests, and performance expectations to team members
  • Lead by example and inspire team members to deliver outstanding customer service
  • Foster a positive work environment that encourages innovation and problem-solving
  • Coach and develop team members to achieve their full potential

Requirements:

  • Proven track record of success in sales and team management
  • College degree in a related field or 2 years minimum prior background in retail management, marketing, or sales
  • Ability to set goals, prioritize work, and analyze business performance
  • Excellent leadership and communication skills
  • Ability to work a flexible schedule, including days, evenings, and weekends

Benefits:

  • Generous uncapped commission and bonus structure
  • Medical, dental, and vision insurance plans
  • Paid time off
  • 401K
  • A fun and well-managed work environment
  • Career growth opportunities
  • Employee discount on retail products and services
  • Company perks
  • Lively atmosphere
  • On-the-job training
  • Safe work environment

About European Wax Center:

European Wax Center is a leading provider of waxing services, with a focus on delivering exceptional customer experiences. Our proprietary Comfort Wax and private waxing suites set us apart from the competition. We are committed to putting our values into action to delight our guests and drive business success.