Security Operations Manager
7 days ago
Allied Universal Security is a leading security and facility services company, offering rewarding careers that give you a sense of purpose. Our dynamic, diverse, and inclusive workplace fuels a culture that reflects in our communities and customers we serve.
As a Security Account Manager with Allied Universal Security in Burlington, MA, you will be accountable for day-to-day operations of an assigned account, including hiring, training, disciplining, and terminating staff. Your primary responsibility will be to build, improve, and maintain relationships with clients and employees, developing and retaining staff, coordinating needed support services, and solving problems to effectively run the account.
We offer a comprehensive management onboarding course designed to provide best practices, tools, and guidance to ensure your success in this role. You will meet or exceed financial and operational goals by providing quality customer service, maintaining weekly operating schedules, and completing payroll for assigned security personnel.
In this role, you will also be responsible for after-hour emergency response as required. The annual starting salary for this position is approximately $71,000.
Responsibilities- Supervise the day-to-day security operations of an assigned client site.
- Manage a team of security officers, site supervisors, and shift supervisors, including hiring/selection, scheduling, payroll, training, coaching, development, and support.
- Ensure the client site receives high-quality security services to protect people and property.
- Build, improve, and maintain effective relationships with both clients and employees.
- Coordinate necessary support services to manage client sites, meeting or exceeding financial and operational goals, and providing quality customer service.
- Four-year degree in Criminal Justice, Business Administration, or related field.
- Previous contract security, facilities management, military, or law enforcement experience.
- At least two years of business management, operations, or supervisory experience (depending on the size/scope of the client).
- Ability to develop and grow customer relationships.
- Experience in hiring, developing, motivating, and retaining quality staff.
We offer medical, dental, vision, basic life, AD&D, and disability insurance. We also have enrollment in our 401(k) or Supplemental Income Plan, subject to eligibility requirements. Additionally, we provide eight paid holidays annually, five sick days, and four personal days. Vacation time is offered at an accrual rate of 3.08 hours biweekly.
Allied Universal Security is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status, or relationship/association with a protected veteran, or any other basis or characteristic protected by law.
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